Delivery Information and Returns
All orders placed before 2:00pm will be dispatched on the same day.
All orders placed during weekends and bank/public holidays will not be dispatched until the next working day.
UK Orders:
Free Delivery (order over £75.00)
It is 48hr tracked service and normally take 2-3 working days to deliver by Royal Mail, but not guaranteed. For more information, please visit www.royalmail.com.
Royal Mail 24hr Tracked
It normally take 1-2 working days to deliver by Royal Mail, but not guaranteed. For more information, please visit www.royalmail.com.
Royal Mail 48hr Tracked
It normally take 2-3 working days to deliver by Royal Mail, but not guaranteed. For more information, please visit www.royalmail.com.
Courier Next Working Day Delivery
(Due to the recent continue delays from our several delivery couriers which are out of our control, this service is temperately unavailable until the delivery status of the delivery couriers come back to normal. Under this circumstance, we suggest you choose ‘UK Free Delivery’ or ‘Special Delivery’ instead. If you need any help with the delivery service, please don’t hesitate to contact our customer service at 0208 531 0001 or email: [email protected]. We do apologise for any inconvenience caused.)
This service is only available for the orders placed before 2:00pm, Monday – Thursday. If you would like to choose this service, you must place your orders before 2:00pm on the day.
The orders placed after 2:00 pm (Monday – Thursday) will be dispatched on the following day and delivered on the next working day after that. e.g.-if your order is placed after 2:00pm on Monday, your order will be dispatched on Tuesday and delivered on Wednesday.
The orders placed before 2:00 pm on Friday will be delivered on the Monday (Next working day).
The orders placed after 2:00 pm on Friday will be dispatched on the Monday and delivered on the Tuesday (Next working day).
NOTE: This service is not available for the customers whose delivery addresses are in Northern Ireland and Highland of Scotland.
Special Delivery
If you wish us to post your orders using special delivery, you must place your orders before 2:00pm on the day.
For the orders placed after 2:00 pm, we will post out on next working day. It guarantees delivery to 99% of the UK by 1:00pm the next working day by Royal Mail.
This service is only available for the customers whose delivery addresses are in the UK.
For further information, please visit Royal Mail website www.royalmail.com.
Special Delivery Saturday Guaranteed
This option is specially provided to the customers who place the orders before 2:00 pm on Friday and want to receive the orders by 1:00pm on Saturday.
The orders placed after 2:00pm on Friday will be posted out on next Monday..
This service is only available for the customers whose delivery addresses are in the UK.
For further information, please visit Royal Mail website www.royalmail.com.
Special Delivery Guaranteed By 9:00am
This option is specially provided to the customers who place the orders before 2:00 pm on Friday and want to receive the orders by 9:00am next working day.
The orders placed after 2:00pm on Friday will be posted out on next Monday..
This service is only available for the customers whose delivery addresses are in the UK.
For further information, please visit Royal Mail website www.royalmail.com.
Ireland and Northern Ireland Orders:
Ireland and Northern Ireland Courier
This service is specially for the customers whose delivery addresses are in Ireland and Northern Ireland. It takes TWO working days to deliver your orders.This service is only available for the orders placed before 2:00pm, Monday – Thursday. If you wish us to dispatch your orders using this service, you must place your orders before 2:00pm on the day.
The orders placed after 2:00 pm (Monday – Thursday) will be dispatched on the following day and delivered on the next two working day after that. e.g.-if your order is placed after 2:00pm on Monday, your order will be dispatched on Tuesday and delivered on Thursday.
The orders placed before 2:00 pm on Friday will be delivered on the next Tuesday (Next two working day).
The orders placed after 2:00 pm on Friday will be dispatched on the next Monday and delivered on the Wednesday (Next two working day).
For further information about this service, please visit
www.dpd.co.uk.
International Orders:
International Signed For
All orders outside EU countries need to choose International Signed For service. Normally it may take 7-10 working days to deliver. For more information about International Signed For Service, please visit Royal Mail website www.royalmail.com
International Signed For (to Europe)
All orders within EU countries need to choose International Signed For (to Europe) service. Normally it may take 5-7 working days to deliver. For more information about International Signed For Service, please visit Royal Mail website www.royalmail.com
Note: All orders placed during weekends and Bank/Pubilic Holidays will not be dispatched until next working day.
* If you have any urgent need please call us on: 020 531 0001. The postage prices are listed above. If you want to make a purchase out of our weight range, please Contact Us
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